A family is choosing where to spend the weekend and is looking at the rooms on their phone.
They see the photos, the room types and the “from” price, and write an enquiry from the same page — without looking for a phone number.
ISKA WebsiteThe guest likes your photos, but cannot find where to write to you.
ISKA Website shows the rooms, services and photos of your venue and includes an enquiry form. ISKA Assistant answers the guest's questions and takes a room request, which a person confirms. The enquiry goes straight to you.
Practical scenarios
A guest asks about parking and about a pet, and reception is closed.
The assistant answers with the approved information; if needed, it records a request, and you reply in the morning.
ISKA AssistantA guest wants a room for three nights at the end of the month.
They leave the dates, number of guests and contact details; you confirm or suggest another date. Nothing is paid online.
ISKA AssistantThe enquiry comes to you, not to an intermediary.
A guest who has already looked at the rooms and photos needs only a short form or a question to the assistant. You see the dates, number of guests and contact details, and you reply yourself: you confirm, suggest another date or call. An enquiry is not a reservation and does not hold a room until you confirm it, and ISKA does not take payment online.
The right product
ISKA Website
A website for your venue, by individual quote: the rooms with photos and a “from” price, the services, the gallery and an enquiry form. One template with your settings, your own domain on request. An enquiry is not a reservation.
Learn more
ISKA Assistant
ComplementsAnswers guests' questions with the venue's approved information, in Bulgarian and English, and takes a room request — dates, guests, contact details — which a person confirms. It does not take payment. Where there is no data, it directs the guest to the venue's phone number.
Learn moreFrequently asked questions
Does ISKA have a booking engine?
No. The guest sends an enquiry through the website or a request through the assistant, and you confirm it. ISKA does not take payment online.
Can the assistant take reservations?
It takes a room request — dates, guests, room, meal plan and contact details — which a member of the team confirms. It does not take payment. It checks availability only if the venue uses ISKA PMS and has switched the feature on.
Do I need a new website if I already have a good one?
No. ISKA Assistant can also be embedded in a website you already have.
Request a quote for a website or a demo of the assistant
Tell us what kind of venue you have: the website is built to a quote, and you can see the assistant in a demo.