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Room calendar, enquiries, check-in, bills, a simple cash desk and invoices — on the computer and on the phone. One property, rooms only.
An enquiry from the website, from ISKA Assistant, by email or by phone waits for a member of staff. The room is held when you confirm it. If you wish, you can allow direct booking from the website and from ISKA Assistant (both switches are off by default): the guest gets a confirmed reservation, without an advance payment.
Rooms by date, with no overlap. The day of departure allows a new arrival. Repairs — a blocked period.
Arrivals, in the hotel, departures. Check-in and check-out from the phone.
Nights and services, advance payments and further payments, balance. You record the payments you have received — in cash, by card or by bank transfer. “Card” is a note that the guest has paid outside the PMS.
Cash movements, daily closing and difference.
To a guest or company, without re-entering the charges. Issuing is switched on after the data has been confirmed with the property's accountant.
Checked-in guests and a file that you download and upload to ESTI manually.
Manager, reception and limited access for housekeeping — no money and no documents.
Room types, number and capacity, prices by period. Child policy and extra charges — once, not for every reservation.
An enquiry from the website, from ISKA Assistant, by email or by phone waits for a member of staff; a confirmed reservation holds the room in the calendar with no overlap.
Arrivals, in the hotel, departures — from the computer or the phone. A vacated room is marked for cleaning and is ready for the next guest.
Nights, services, advance payment and balance in one place; a cash or card payment is recorded; an invoice to a guest or company without re-entering the details; a file for ESTI from the register.
A reservation and reception system for small hotels and guest houses: calendar, enquiries, check-in, bill, cash desk and invoices.
No. The room is held when a member of staff confirms the enquiry — or when you have allowed direct booking for the channel.
Three separate things: “confirmed” is the reservation, “paid” is a payment that has been received, “checked in” is a guest who is in the room.
No. For a payment that requires a receipt, the receipt is issued outside the PMS.
It prepares a file that a member of staff uploads manually. The status is “Exported” — this means the file has been downloaded, not that it has been accepted.
Not in Phase 1. You record payments that you have already received.
It can import the occupied periods from a room's external calendar (iCal); the link is one-way.
It is built for small and medium-sized properties, and for a single property.