Benefits for the business
- the same questions aren't asked every day
- a time, service or contact can be changed without reprinting
- you see which sections guests open and what they search for
- you arrange what comes first
ISKA Guide
Everything important about the stay — on the guest's phone.
Rules, services, contacts and recommendations in one place. The guest opens your ISKA Guide from a link, with no app and no registration.
- No app
- In the guest's language
- Changes without reprinting
☎Reception, WhatsApp, Viber — one tap away
The same questions, every day
- When is breakfast?
- What's the Wi-Fi password?
- Where should I park?
- What's nearby?
When the answers are scattered across reception, messages and paper sheets, guests ask again — and the team answers again.
ISKA Guide gathers this information in one place, always at hand.
This is what ISKA Guide looks like
How it works
- 1
You prepare the content.
You add sections for the stay, services, contacts and the surrounding area — with text, photos and buttons.
- 2
You share the link.
The guest opens the guide on their phone, without installing anything.
- 3
The guest finds what they need on their own.
They search, browse the sections and get in touch with you in one tap.
- 4
You update in ISKA.
Changes are made in one place and published when you are ready.
What you gain
Fewer repeated questions
The answers are where the guest looks for them.
Always up-to-date information
You change times, services and contacts without reprinting.
A better experience for the guest
Clear information in their language, at any time.
Visibility of what matters
You see which sections are opened most often and what guests search for.
Easy management
Everything is edited from one place in ISKA.
Mobile-first
Built for the guest's phone
Guests look for information while checking in, heading out or planning their day — phone in hand. ISKA Guide is made for exactly that moment: short sections, clear buttons for calling, WhatsApp, Viber or email, and the guest's language.
- Call
- Viber
- Bulgarian
- English
- Türkçe
- Ελληνικά
- Română
- Russian
Bulgarian or English as the main language, plus Turkish, Greek, Romanian and Russian.
- Unlimited sections of all types
- Contacts, stay information, a message to guests and banners
- Languages: Bulgarian, English, Turkish, Greek, Romanian, Russian
- Link to your ISKA Menu
- Analytics dashboard for opens, sections, searches and clicks
Two perspectives
Benefits for the guest
- finds the answer themselves, on their phone
- no app and no password
- reads in their own language
- opens the menu with one tap when the venue uses ISKA Menu
FAQ
What is ISKA Guide?
A digital guide for the guests of your venue: information about the stay, services, contacts and the surrounding area on one page that the guest opens on their phone.
Does the guest need to install an app?
No. The guide opens in the phone's browser from a link, with no registration.
What can I include in the guide?
Sections for content, restaurant, ISKA Menu, spa, services, activities, offers, feedback, contacts, nearby places and sections of your choice — with text, photos, buttons and links.
Which languages is it available in?
The main language is Bulgarian or English. You can add Turkish, Greek, Romanian and Russian.
How do I change the information?
You edit in ISKA and publish the changes. There is no need to reprint.
Can I link the guide to my menu?
Yes. If you use ISKA Menu, a section or button in the guide can open the menu.
ISKA MenuCan I see what guests look at?
Yes. The analytics dashboard shows opens, the most viewed sections, searches, clicks, languages and devices.
How much does ISKA Guide cost?
€299 a year, with unlimited sections and an analytics dashboard. No trial period.
How does the guest reach the guide?
Through a link that opens in the phone's browser. You can put it wherever suits you — in the room, at reception, in an email or behind your own QR code.
Does it work without ISKA Menu?
Yes. ISKA Guide works on its own. If you have ISKA Menu, the guide can open the menu, but it is not required.
I have several venues — do I need a separate guide?
Yes, each venue has its own guide with its own content and its own link.
I have a website. Why do I need a guide?
The website persuades the guest to come; the guide helps them during the stay: Wi-Fi, breakfast, spa, contacts and rules, on their phone, without asking reception.
Does the guest need to enter a password?
No. The guide opens from the link, with no registration and no password.