What a Guide for a hotel should contain

Welcome message

A short greeting with the most important contact points – it sets the tone and tells the guest where to read on.

The network name and password, clearly written – one of the details most often looked for right after check-in.

Opening hours, location and information about dietary requirements, if applicable.

Opening hours, location in the property and how to book a table, if needed.

Opening hours, booking requirements and any rules of use.

Availability, conditions and location relative to the building.

Exact times and the procedure for earlier arrival or later departure.

Quiet hours, smoking, pets and other key rules, presented briefly and clearly.

The reception phone number and local emergency numbers, if applicable.

Laundry, transfer, additional services – only those that are really offered.

A short, honest selection of recommendations in the area – not an exhaustive tourist directory.

A clear way for the guest to share an opinion during the stay, not only after leaving.

Duplicated marketing content from the website, bulky PDF files for printing and out-of-date information that nobody checks regularly.